Why hasn't my order arrived within the estimated time?
Some of our products ship from international warehouses, so delivery can occasionally take longer than estimated. If your order is running late, please contact us at contactus@ourcheekycherubs.com and we'll check on it for you.
Do you ship worldwide?
Yes, we ship almost everywhere in the world.
Do you offer same-day delivery?
Unfortunately, we don't offer same-day delivery.
I just placed my order. Can I cancel it?
Once an order is placed, it can't be cancelled.
Can I add or remove products from my order?
Once an order is placed, it can't be changed or edited.
I placed an order and it was cancelled the same day. What happened?
There are a few reasons an order may be cancelled. Please contact us at contactus@ourcheekycherubs.com and we'll explain.
Can I track my order?
Yes. We'll email you a tracking number, usually within a day of your order being placed. You can track it on our Track Order page.